Dayton Power & Light Launches New Online Account Features for Customers
DAYTON, Ohio – September 20, 2018 – The Dayton Power and Light Company (DP&L), a subsidiary of The AES Corporation (NYSE: AES), recently launched new features and improvements to MyDP&L, our online account center. Residential customers can now access Energy Insights to analyze usage data, compare their usage to similar households, and complete their home profile to receive personalized tips and recommendations to reduce energy usage and save on bills.
In addition, all DP&L customers can enjoy new self-service options on the Manage Profile screen and more detailed usage data under Usage History. We also made it easier for customers to enroll in DP&L E-Bill paperless billing when creating a MyDP&L online profile.
“Helping customers access information about their energy usage is simple with the new enhancements to MyDP&L”, said Craig Jackson DP&L President and CEO. “Our digital platform brings increased value to the customer experience by seamlessly connecting technology and data enabling customers to make smart and informed decisions.”
DP&L partnered with Simple Energy, the leading provider of utility-branded marketplaces, to offer Energy Insights. The portal is one of many enhancements DP&L is making to deliver timely, innovative solutions to our customers.
DP&L customers can view the new online account features when they sign in at mydpandl.com.